Privacy Policy

At SERVITAVI GIRONA SL, we work to guarantee privacy in processing of your personal data. We have updated our Privacy Policy to clearly inform how we collect, use and safeguard data about people who contact our company:

• Responsible treatment

• Purposes of data processing

• Data retention period

• Legitimation for data processing

• Data communication

• International data transfers

• Rights

• Obtaining your data.

Who is responsible about your data processing?

Company name: SERVITAVI GIRONA SL
Commercial name: SERVIM
CIF: B-06903751
Postal address: C/ CERVERÍ, 1 bajo - 17001 GIRONA (Girona)
Telephone: +34 872 222 225
Email: info@servim.cat

For what purpose we process your personal data?

At SERVITAVI GIRONA SL. we processing data with following purposes, depending on the reason for which you have provided them:

1.Manage data provided directly by interested, both at private and professional level, to inform about our products and services, respond request, petition or query and make a subsequent follow-up.
2.Manage data provided by client at the time of contracting our services, at organizational, accounting, fiscal and administrative level, as well as to inform about services, events and news related to our professional activity that may be interesting for you.
3.Manage personal or professional data of user for his participation in
differents events or activities that we organize and also others that we have authorization to inform .
4.Create, where appropriate, user profile to offer our products and services.

How long will we keep your data?

• Data management about relationship with client, billing and collecting services will be kept for as long as contract is validity. Once relationship has ended, where appropriate, data may be kept for time required by applicable legislation and until
eventual responsibilities derived from the contract expire.

• Data related to commentary publications about our products will be kept during validity and publicity of products or services to which they refer, unless you express order that they be eliminated at any time.

• Data about participation in events and activities will be kept for as long as they last, to manage development and, later, until possible responsibilities derived from realization expire.

• Data for sending commercial communications and preparing commercial profiles of our products or services will be kept indefinitely until, where appropriate, you express your order to delete them.

What is the legitimacy about your data process?

• Legal basis for treatment of your data for purposes number 1 to 3 is contractual execution of provision of the corresponding service.
• Prospective offer of products and services to clients is based on satisfaction of legitimate comercial interest to be able to offer our clients . This legitimate interest is recognized by the applicable legal regulations (General Data Protection Regulation), which expressly allows the processing of personal data on this legal basis for direct marketing purposes.

However, we remind you that you have right to object to this data processing and you can do so by any way described in this policy.

• Basis for sending commercial communications to non-customer users is prior consent of the interested person that has been requested, which may be revoked at any time. Withdraw this consent will not affect execution of the contract in any case, but data processing for this purpose maked previously will not lose legality due to fact that consent has been revoked.

To whom will your data be communicated?

No data will be transferred to third persons except in:

• Financial organization through which collections and payments is managed.

• Competent public administrations, in cases provided for Law and for purposes defined therein.

Data transfers to third countries?
No international data transfers are made.

What are your rights when you provide us your data?

• Any person has right to obtain confirmation as if SERVITAVI GIRONA SL is processing personal data that concerns him.

• Interested persons have right to access their personal data, as well as to request rectification of inaccurate data or, where appropriate, request deletion when, among other reasons, data is no longer necessary for purposes for which it was collected.

• In certain circumstances, interested persons may request limitation of data processing or its portability, in which case we will only keep them for claims exercise.

• In certain circumstances and for reasons related to particular situation, interested persons may oppose processing of their data. In this case, SERVITAVI GIRONA SL will stop processing data, except for legitimate reasons, or for claims exercise or defense himself.

You may materially exercise your rights as follows:

By email attaching a copy of your ID to: info@servim.cat.

By post: Calle Cerverí, 1 - 17001 Girona (Girona), adding a photocopy of your ID.

At indicated email and postal address, we will offer you the corresponding forms to materially exercise these rights.

• If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on your consent prior to its withdrawal.

• In case that you consider rights about your personal data violated, especially when you have not obtained satisfaction in exercise of your rights, you can file a claim with the competent Data Protection Control Authority through from this website: www.agpd.es.

How have we obtained your data?

• Personal data that we process at SERVITAVI GIRONA SL. come from interested persons themselves or their legal representative.

• We remind you that you should not provide third persons data unless you have permission to do so and have been previously informed.

• Special categories of personal data are not processed (these are data that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or trade union affiliation, genetic data, biometric data aimed at uniquely identifying a person data, data related to health or data related to sexual life or what is the sexual orientation of a natural person).